Terms of service

Terms of Service
Effective Date: [January 8, 2025]

Welcome to CICADAHOME. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to these Terms.

1. General Information

Company Name: CICADAHOME
Registered Address: 418 BROADWAY STE R, ALBANY, NY 12207, USA

We specialize in selling high-quality loungewear, including sleepwear and couples' sleepwear. Our services are available globally and include subscription options for your convenience.

2. Use of Website

  • User Eligibility: Our website is open to all users, with no age restrictions.
  • Prohibited Conduct: Users are prohibited from:
    • Engaging in fraudulent activities, such as placing malicious orders.
    • Using or reproducing our content, including images and text, without permission.

3. Payments and Pricing

  • Accepted Payment Methods:
    • PayPal, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Meta Pay, Google Pay, and Shop Pay.
  • Currency: All prices are listed in USD.
  • Taxes: Prices do not include applicable taxes. Taxes, if any, will be calculated at checkout based on your shipping address.
  • Please refer to Payment Methods for details

4. Shipping and Delivery

  • We offer global shipping via carriers like FedEx, YunExpress, and 4PX.
  • Estimated delivery time is 3–7 business days for domestic orders and 5–10 business days for international orders, after order processing.

5. Returns and Refunds

For details on our return and refund policies, please refer to our Return Policy.

6. Liability and Disclaimers

  • Product Responsibility: We guarantee the quality of our products. However, CICADAHOME is not liable for issues arising from misuse of our products.
  • Website Responsibility: We strive to provide accurate and updated content but do not guarantee the absence of errors. CICADAHOME disclaims liability for inaccuracies or technical issues beyond our control.

7. Updates to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Continued use of our website signifies your acceptance of the updated Terms.

8. Contact Us

For any questions or concerns, please reach out to us at:
Email: hello@cicadahomelife.com